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Functionality for Admin users to set a new/reset password for users by manual input in OCI on the webpage

Vineet DasSep 29 2025

Hello

Below is the detailed request for the enhancement

We raised a SR 4-0000927627 being worked by IDCS Team - they advised to raise a enhancement request as this functionality was previously available but have been removed after the Redwood introduction for OCI

The enhancement request is - when a admin user logins to OCI and navigates to → Domains → User Management → Opens a specific User → On the top right side on the screen → On clicking More actions → Click Reset password

Current behavior - On clicking the Reset password button - it sends a mail to end customer to reset the password by them

New enhancement what we request - On clicking the Reset password button → A pop up form to appear which allows the admin to enter the new password for the end user by admin himself/herself on the OCI webpage itself

The screenshot attached is what we would expect when we click on the Reset password option (please note the above screenshot is a sample for depicting what we would like the enhancement to deliver)

Thanks

Looking forward to your response and support

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Added on Sep 29 2025
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