Skip to Main Content

Customer Solutions

Announcement

This area allows you to enter ideas for Oracle Utilities products. You can help promote an idea by:

  • Being as specific as possible about your request.
  • Clearly articulating the benefits. For example, reducing implementation effort or reducing cost to serve.
  • Calling out if you have seen this requirement from other utilities.
  • Voting for suggestions you think should be implemented.

Full Context Zone for CC&B product (equivalent to Full Context zone in C2M)

Athos PatregnaniMay 15 2024 — edited Sep 16 2024

NWL (Northumbrian Water) is gradually switching customers to metered consumption (whether traditional scalar or Smart Meters).

The Context Zone in the Dashboard is currently showing the Person, Account and Premise entity

The C2M Application has the same zone, Current Context, displaying a full context including the Service point, Asset and Measuring Component

This is a request to enhance the CC&B product to offer a similar level of detail of the C2M equivalent zone.

As NWL handles Service Points and Meters in CC&B, having the full context in the Dashboard zone would bring an important benefit in terms of User efficiency.

Can the following context be added to the CC&B product:

  • Service Point
  • Meter
  • Meter Read

Please note that while the Premise Context Zone gives access to some of the context requested above, the Current Context Zone offers a much condensed view of the V.

The enhancement request is for the next On-Premise CC&B version (25.1)

Comments
Post Details
Added on May 15 2024
Closed - Alternative Option
4 comments
6,725 views