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Free Tier. "Always Free" instance disappeared from account

Caleb SchimkeJul 16 2025

I signed up for an always free account in Dec 2024 and have been using it off and on since then. However, when I logged in just now, the instance has disappeared from my account. I was using the instance well after my “Free Trial” ended and never exceeded the limits of an always free instance. Why did this happen and how do I recover my instance?

I would just create a new instance, but 1) the same level of resources are no longer available and 2) I cannot create one successfully even with the reduced resource levels as I get an “out of capacity” error.

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Added on Jul 16 2025
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