Forms Hang when trying to open
693030Mar 26 2009 — edited Oct 12 2011We are using Oracle 10.1, on 32 bit Windows XP SP2, IE 6, jre 1.6 on the client side. The end users at time uses multiple forms and also uses Oracle Discoverer 10 at the same time. Print out reports uses Adobe Reader 9.1(which is another story), with java 1.6.7
We have team of developers that created the forms and application in oracle. I deal with the end users.
Issues we have been getting are:
1. Users attempt to open a form and the "hour glass" appears and then hangs. We close the application by closing the IE window.
2. As time goes on we have been seeing more and more users with this issue. Those that use the application more heavily seem to be having more issues
3. I called the development team and they have stated that they do not see anything in the database of their logs to indicate that something is wrong.
What was done to remedy issue:
1. Cleared IE temp files, cookies, history
2. Cleared Java temp files - this seems to work for a while
3. Uninstalled users profile and re-install - it helps for a bit and then the issues comes back
4. Re-created a new PC from scratch
On the client computer we do not see any error messages. The system just hangs. It is happening on a daily basis for some users and getting more frequent to others as they use the applications more.
Does anyone else have this issues? The developer team said that it was a setting on the client side. I have been searching for a while, but have not come up with anything. Can someone assist? Thank you in advance for any assistance.