Hi folks,
One of our customers have problem displaying properly TH sarabun new (Thai) fonts.
Our production environment does not have issue.
Info:
Oracle Application Server 10g 10.1.2.0.2
OS: Windows Server 2003 SP1
1.Fonts are added to REPORTS_PATH and in uifont.ali as:
[ PDF:Subset ]
"TH Sarabun New..Italic.Bold.." = "THSarabunNew BoldItalic.ttf"
"TH Sarabun New...Bold.." = "THSarabunNew Bold.ttf"
"TH Sarabun New..Italic..." = "THSarabunNew Italic.ttf"
"TH Sarabun New" = "THSarabunNew.ttf"
2**.fnchk** reports as:
Successfully parsed font alias file
3. In uifont.ali there is also at the bottom of the [ PDF:Subset ] section support for Tahoma font as :
"Tahoma..Italic.Bold.." = "Tahoma Bold Faux Italic.ttf"
"Tahoma...Bold.." = "Tahoma Bold.ttf"
"Tahoma..Italic..." = "Tahoma Bold Faux.ttf"
"Tahoma" = "Tahoma.ttf"
If "Tahoma font" part from uifont.ali is not commented reports are displaying Thai font but probably as Tahoma since in PDF properties for font generated report reports next:
_
_
If "Tahoma font" part from uifont.ali is commented then in PDF properties for font generated report reports it still says that "Tahoma" fonts are used but report looks like this:

4. Forcing THSarabunNew in [PDF] section with:
Tahoma = THSarabunNew
does not help
5. Forms released to customer are same we developed in our production environment
It seems that somehow their environment is stuck with "Tahoma" fonts so I am not sure what to check next.
Any advice would be nice.
Thanks,