Analytics Software

All,

I am currently trying to get batch processing to work on FDM v.9.3.3. I have come across a rather curous error message. The error message I recieve is Error 75 Path/File Access error as shown below.

The obvious response which I would expect is that the account that I am using doesnt have adequate permissions access to the Batch folder, however I have checked this with numerous tech guys at my org and they have all confirmed the permissions have full control.

To confuse matters further the batch processing has worked intermittently but will stop working literally minutes later , the error will appear even though nothing has changed i.e. new files or same files under the same login.

With Oracle's advice I downloaded PROCMON to get more detail and I received a "Share Violation" on the path for the Open batch folder.

I really don't know where I am going wrong as ther permissions seem adequate, I would appreciate anyones help on this

Thanks



** Begin FDM Runtime Error Log Entry [2012-05-31-16:46:48] **
-------------------------------------------------------------
ERROR:
Code......................................... 75
Description.................................. Path/File access error
Procedure.................................... clsBatchLoad.fFileCollectionCreate
Component.................................... upsWBatchLoaderDM
Version...................................... 933
Thread....................................... 11708

IDENTIFICATION:
User......................................... pgill
Computer Name................................ UKLTCVM-HYP93P
App Name..................................... FDMTheBigH
Client App................................... WorkBench

CONNECTION:
Provider..................................... SQLOLEDB
Data Server.................................. EULHR-MSSQL01
Database Name................................ HyperionFDM931
Trusted Connect.............................. False
Connect Status.. Connection Open

GLOBALS:
Location..................................... UKOPS_JDE
Location ID.................................. 751
Location Seg................................. 4
Category..................................... Actual
Category ID.................................. 12
Period....................................... May - 2012
Period ID.................................... 31/05/2012
POV Local.................................... False
Language..................................... 1033
User Level................................... 1
All Partitions............................... True
Is Auditor................................... False