I see there are a few posts on this sort of problem, but please bear with me as this is somewhat different.
I develop a browser Add-on and one of my customers is experiencing an IE7 crash using Oracle/Jinitiator, with an event log message:
Faulting application iexplore.exe, version 7.0.6000.16827, stamp 49a74cd5, faulting module jvm.dll, version 0.0.0.0, stamp 4469a9b3, debug? 0, fault address 0x00050e18.
This may be related to my Add-on, so I'd like to know of any reasons that an Add-on could cause this situation. I see from other posts that it can be caused by an Add-on using a different JVM to the one used by the oracle app, however we don't include a jvm or use any java code, so it seems like it must be a different problem. The crash occurs on start-up of the oracle app and I'm told they're using Jinitiator on Win XP SP2. I don't know the details of their jvm or jinitiator versions.
I'm completely unfamiliar with oracle apps and JInitiators, so any pointers would be great. E.g. suggestions for them that may work around any such problem (like upgrading to latest JVM), or possible causes of any conflict between my Add-on and Jinitiator.
As my customer's app is not externally accessible I've not yet been able to replicate this. Here's another question (
903226 asking for example apps that I might be able to use to replicate this.
thanks,
- Rory
Edited by: user11176059 on 18-May-2009 04:25