Failed to create cloud account
I have used a card, the card got SGD 1.38 charged then refunded, so card is working, but when i click to agreed and start i got
Error processing transaction:
It was not possible to complete your registration. Common registration errors occur because of: (a) Use of prepaid cards. Oracle only accepts credit and debit cards (b) Intentional or unintentional masking of location or identity information (c) Incomplete or incorrect account data entry. Please try again if this applies to you. Otherwise, contact Oracle Customer Support.
Then I sent an email to oraclehelp_ww@oracle.com but now they haven't responded to me for 72 hours.
oracle cloud email: bwpows@gmail.com
oracle cloud name: bwpows
What is wrong?