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Facing issue while converting docx file into pdf

Raja KummathiJan 24 2017 — edited Jan 25 2017

Hi All,

I have configured ucm with ibr for cconverting document into pdf . While i am uploading large file .docx extension file (16 MB) that is not going to IBR and document went to GenWWW status.

I am seeing below error

Step PDFExport forced conversion failure by conversion engine because of error: Process 'OIT_31657' timed out

Please help me

--Raja Kummathi

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