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Export running from DRM Batch Client does not produce the file

RMacknojiaJun 2 2020 — edited Jun 4 2020

When i run the Export from the DRM Batch Client, it runs successfully but does not produce the file in the folder mentioned on the Target tab of the Export.  However, if I run the Export directly from the DRM Web Client (Application), it does create the file defined on the Target tab.

I am using the "Server File" option in the Target tab of the Export and providing the connection and filename.  Not sure why the export files are created when Exports are run directly from DRM Web Client but not created when run from DRM Batch client.

The reason I know that Export runs successfully (but not produce the file) with the DRM Batch Client is that it takes the same amount of time to run (approximately 4 minutes) to run that Export whether run through DRM Batch client or through DRM Web Client.

We are on DRM 11.1.2.4.345 release.  Any ideas will be appreciated.

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