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Expired Oracle license.

user12215372Feb 13 2012 — edited Jul 24 2012

Hi Group,

We have started managing a database Oracle 10.2.0.4 on linux whose owners haven't updated their license two years ago, and I have some questions about this. I know that here is not the right forum to this question but I'd like to know if someone here has had this experience.

1.- What we loose from Oracle Support in this scenario.?

2.- If a severety 01 incident that requires Oracle Support is needed, Oracle help us?.

3.- Could this database be upgraded to early versions?.

4.- Could we support this database using our CSI on behalf of the customer.

Thanks a lot

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Locked on Aug 21 2012

Added on Feb 13 2012

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