Java HotSpot Virtual Machine

I have been trying to log into one bank website. At the start, it asked me to download some Java stuff (sorry but I couldn't recall), and it keeps on producing the crush. Finally when I re-enter the site just by typing in the website address, and the site automatically shuts down before even let me see the frong page of this website. Please help me and let me know what to do. Just to let you know that I am not a computer person at all, if you know the answer, please help me out and let me know step by step to solove the problems.
Here is the code:
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x06176bfc, pid=2144, tid=2148
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_07-b03 mixed mode, sharing)
# Problematic frame:
# V [jvm.dll+0x86bfc]
#

--------------- T H R E A D ---------------

Current thread (0x01017f98): JavaThread "main" [_thread_in_vm, id=2148]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000008

Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x00000008, EDX=0x00000000
ESP=0x00123b0c, EBP=0x00123b3c, ESI=0x01017f98, EDI=0x00000000
EIP=0x06176bfc, EFLAGS=0x00010246

Top of Stack: (sp=0x00123b0c)
0x00123b0c: 06179455 00000000 00000000 01018058
0x00123b1c: 6d31775b 0000000c 20b145b0 00000000
0x00123b2c: 00123b2c 00000000 010777b4 00000000
0x00123b3c: 00123b60 6d304d43 01018058 6d31776c
0x00123b4c: 00000000 01018058 00000000 00000000
0x00123b5c: 01018058 00123b88 6d305543 01018058
0x00123b6c: 00123b93 6d31776c 6d317760 6d317748
0x00123b7c: 0110c5dc 01018058 01018058 00123ba0

Instructions: (pc=0x06176bfc)
0x06176bec: e8 b4 1e ff ff c3 8b 44 24 04 8b 0d 48 66 26 06
0x06176bfc: 8b 04 01 c3 8b 44 24 04 8b 0d 44 66 26 06 8b 04


Stack: [0x00030000,0x00130000), sp=0x00123b0c, free space=974k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0x86bfc]
C [java.dll+0x4d43]
C [java.dll+0x5543]
C [java.dll+0x55dc]
C [java.dll+0x18ba]
j java.lang.ClassLoader$NativeLibrary.load(Ljava/lang/String;)V+0
j java.lang.ClassLoader.loadLibrary0(Ljava/lang/Class;Ljava/io/File;)Z+300
j java.lang.ClassLoader.loadLibrary(Ljava/lang/Class;Ljava/lang/String;Z)V+48
j java.lang.Runtime.load0(Ljava/lang/Class;Ljava/lang/String;)V+57
j java.lang.System.load(Ljava/lang/String;)V+7
v ~StubRoutines::call_stub
V [jvm.dll+0x86401]
V [jvm.dll+0xdb172]
V [jvm.dll+0x862d2]
V [jvm.dll+0x8d30b]
C [jpishare.dll+0x43d0]
C [jpishare.dll+0x1eb2]
C [jpiexp32.dll+0x59d6]
C [npjpi150_07.dll+0x1aae]
C [ssv.dll+0xb86d]
C [ole32.dll+0x2180a]
C [ole32.dll+0x4d6cc]
C [ole32.dll+0x4d3e6]
C [ole32.dll+0x36212]
C [ole32.dll+0x360fe]
C [ole32.dll+0x362e4]
C [ole32.dll+0x36290]
C [ole32.dll+0x4ddf4]
C [ole32.dll+0x4ddab]
C [ole32.dll+0x36337]
C [ole32.dll+0x360fe]
C [ole32.dll+0x36118]
C [ole32.dll+0x360fe]
C [ole32.dll+0x35f92]
C [ole32.dll+0x35e4b]
C [ole32.dll+0x35dcd]
C [urlmon.dll+0x3001e]
C [urlmon.dll+0x3d59f]
C [urlmon.dll+0x3db06]
C [urlmon.dll+0x3de3f]
C [mshtml.dll+0x27867b]
C [mshtml.dll+0x278a1e]
C [mshtml.dll+0x271eb5]
C [mshtml.dll+0x27c293]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j java.lang.ClassLoader$NativeLibrary.load(Ljava/lang/String;)V+0
j java.lang.ClassLoader.loadLibrary0(Ljava/lang/Class;Ljava/io/File;)Z+300
j java.lang.ClassLoader.loadLibrary(Ljava/lang/Class;Ljava/lang/String;Z)V+48
j java.lang.Runtime.load0(Ljava/lang/Class;Ljava/lang/String;)V+57
j java.lang.System.load(Ljava/lang/String;)V+7
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x0633c9f0 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2944]
0x0632d660 JavaThread "AWT-Windows" daemon [_thread_blocked, id=2940]
0x0632d1f8 JavaThread "AWT-Shutdown" [_thread_blocked, id=1948]
0x0632c030 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3004]
0x062b8a50 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2932]
0x0110f620 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2988]
0x0110ea08 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2776]
0x01104d58 JavaThread "Finalizer" daemon [_thread_blocked, id=3048]
0x01103e48 JavaThread "Reference Handler" daemon [_thread_blocked, id=2984]
=>0x01017f98 JavaThread "main" [_thread_in_vm, id=2148]

Other Threads:
0x01102e00 VMThread [id=2972]
0x062b9c68 WatcherThread [id=1316]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 576K, used 342K [0x20ad0000, 0x20b70000, 0x21230000)
eden space 512K, 54% used [0x20ad0000, 0x20b15b48, 0x20b50000)
from space 64K, 100% used [0x20b60000, 0x20b70000, 0x20b70000)
to space 64K, 0% used [0x20b50000, 0x20b50000, 0x20b60000)
tenured generation total 1408K, used 192K [0x21230000, 0x21390000, 0x26ad0000)
the space 1408K, 13% used [0x21230000, 0x21260040, 0x21260200, 0x21390000)
compacting perm gen total 8192K, used 758K [0x26ad0000, 0x272d0000, 0x2aad0000)
the space 8192K, 9% used [0x26ad0000, 0x26b8da90, 0x26b8dc00, 0x272d0000)
ro space 8192K, 63% used [0x2aad0000, 0x2afdccc8, 0x2afdce00, 0x2b2d0000)
rw space 12288K, 46% used [0x2b2d0000, 0x2b86b738, 0x2b86b800, 0x2bed0000)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x7c920000 - 0x7c9b5000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c91d000 C:\WINDOWS\system32\kernel32.dll
0x77be0000 - 0x77c38000 C:\WINDOWS\system32\msvcrt.dll
0x77d10000 - 0x77d9e000 C:\WINDOWS\system32\USER32.dll
0x77ef0000 - 0x77f37000 C:\WINDOWS\system32\GDI32.dll
0x77f40000 - 0x77fb6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77da0000 - 0x77e47000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e50000 - 0x77ee1000 C:\WINDOWS\system32\RPCRT4.dll
0x76370000 - 0x764df000 C:\WINDOWS\system32\SHDOCVW.dll
0x765e0000 - 0x76672000 C:\WINDOWS\system32\CRYPT32.dll
0x76db0000 - 0x76dc2000 C:\WINDOWS\system32\MSASN1.dll
0x75430000 - 0x754a1000 C:\WINDOWS\system32\CRYPTUI.dll
0x76c00000 - 0x76c2e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c60000 - 0x76c88000 C:\WINDOWS\system32\IMAGEHLP.dll
0x770f0000 - 0x7717c000 C:\WINDOWS\system32\OLEAUT32.dll
0x76990000 - 0x76acd000 C:\WINDOWS\system32\ole32.dll
0x69a00000 - 0x69a54000 C:\WINDOWS\system32\NETAPI32.dll
0x76680000 - 0x76723000 C:\WINDOWS\system32\WININET.dll
0x76f30000 - 0x76f5c000 C:\WINDOWS\system32\WLDAP32.dll
0x77bd0000 - 0x77bd8000 C:\WINDOWS\system32\VERSION.dll
0x76300000 - 0x7631d000 C:\WINDOWS\system32\IMM32.DLL
0x77180000 - 0x77282000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7d590000 - 0x7dd83000 C:\WINDOWS\system32\SHELL32.dll
0x5c820000 - 0x5c8b7000 C:\WINDOWS\system32\comctl32.dll
0x5a410000 - 0x5a447000 C:\WINDOWS\system32\uxtheme.dll
0x74680000 - 0x746cb000 C:\WINDOWS\system32\MSCTF.dll
0x75ef0000 - 0x75fed000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x2000f000 C:\WINDOWS\system32\browselc.dll
0x76d70000 - 0x76d92000 C:\WINDOWS\system32\appHelp.dll
0x76fa0000 - 0x7701f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77020000 - 0x770bb000 C:\WINDOWS\system32\COMRes.dll
0x73640000 - 0x7366e000 C:\WINDOWS\system32\msctfime.ime
0x75c60000 - 0x75cfe000 C:\WINDOWS\system32\urlmon.dll
0x77fc0000 - 0x77fd1000 C:\WINDOWS\system32\Secur32.dll
0x76590000 - 0x765de000 C:\WINDOWS\System32\cscui.dll
0x76570000 - 0x7658c000 C:\WINDOWS\System32\CSCDLL.dll
0x76060000 - 0x761b6000 C:\WINDOWS\system32\SETUPAPI.dll
0x10000000 - 0x1001c000 C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
0x73b40000 - 0x73b60000 C:\WINDOWS\system32\MSVFW32.dll
0x76b10000 - 0x76b3a000 C:\WINDOWS\system32\WINMM.dll
0x73d30000 - 0x73e2e000 C:\WINDOWS\system32\MFC42.DLL
0x72f70000 - 0x72f96000 C:\WINDOWS\system32\WINSPOOL.DRV
0x75ff0000 - 0x76055000 C:\WINDOWS\system32\MSVCP60.dll
0x611c0000 - 0x611c9000 C:\WINDOWS\system32\MFC42LOC.DLL
0x00e70000 - 0x00e84000 C:\Program Files\Canon\Easy-WebPrint\Resource.dll
0x00eb0000 - 0x00fd6000 c:\program files\google\googletoolbar2.dll
0x71a30000 - 0x71a3b000 C:\WINDOWS\system32\WSOCK32.dll
0x71a10000 - 0x71a27000 C:\WINDOWS\system32\WS2_32.dll
0x71a00000 - 0x71a08000 C:\WINDOWS\system32\WS2HELP.dll
0x762f0000 - 0x762f5000 C:\WINDOWS\system32\MSIMG32.dll
0x68cc0000 - 0x68d61000 C:\WINDOWS\system32\DBGHELP.DLL
0x76eb0000 - 0x76eec000 C:\WINDOWS\system32\RASAPI32.DLL
0x76e60000 - 0x76e72000 C:\WINDOWS\system32\rasman.dll
0x76e80000 - 0x76eaf000 C:\WINDOWS\system32\TAPI32.dll
0x76e50000 - 0x76e5e000 C:\WINDOWS\system32\rtutils.dll
0x77c40000 - 0x77c63000 C:\WINDOWS\system32\msv1_0.dll
0x76d30000 - 0x76d48000 C:\WINDOWS\system32\iphlpapi.dll
0x72240000 - 0x72245000 C:\WINDOWS\system32\sensapi.dll
0x76960000 - 0x76984000 C:\WINDOWS\system32\ntshrui.dll
0x76af0000 - 0x76b01000 C:\WINDOWS\system32\ATL.DLL
0x759d0000 - 0x75a7e000 C:\WINDOWS\system32\USERENV.dll
0x71a80000 - 0x71a92000 C:\WINDOWS\system32\MPR.dll
0x75ed0000 - 0x75ed7000 C:\WINDOWS\System32\drprov.dll
0x71b90000 - 0x71b9e000 C:\WINDOWS\System32\ntlanman.dll
0x71c50000 - 0x71c65000 C:\WINDOWS\System32\NETUI0.dll
0x71c10000 - 0x71c50000 C:\WINDOWS\System32\NETUI1.dll
0x71c00000 - 0x71c07000 C:\WINDOWS\System32\NETRAP.dll
0x71b70000 - 0x71b83000 C:\WINDOWS\System32\SAMLIB.dll
0x75ee0000 - 0x75ee9000 C:\WINDOWS\System32\davclnt.dll
0x01260000 - 0x012dc000 C:\WINDOWS\system32\shdoclc.dll
0x014e0000 - 0x014ee000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
0x6d610000 - 0x6d67a000 C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
0x5e5c0000 - 0x5e5d7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x75e00000 - 0x75eae000 C:\WINDOWS\system32\SXS.DLL
0x01580000 - 0x01acb000 C:\WINDOWS\system32\xpsp2res.dll
0x74cf0000 - 0x74d81000 C:\WINDOWS\system32\mlang.dll
0x719b0000 - 0x719ee000 C:\WINDOWS\system32\mswsock.dll
0x605b0000 - 0x60605000 C:\WINDOWS\system32\hnetcfg.dll
0x719f0000 - 0x719f8000 C:\WINDOWS\System32\wshtcpip.dll
0x02070000 - 0x02336000 C:\WINDOWS\system32\msi.dll
0x73b30000 - 0x73b36000 C:\WINDOWS\system32\DCIMAN32.DLL
0x76ef0000 - 0x76f17000 C:\WINDOWS\system32\DNSAPI.dll
0x76f90000 - 0x76f96000 C:\WINDOWS\system32\rasadhlp.dll
0x7e210000 - 0x7e504000 C:\WINDOWS\system32\mshtml.dll
0x74620000 - 0x74647000 C:\WINDOWS\system32\msls31.dll
0x76bc0000 - 0x76bcb000 C:\WINDOWS\system32\PSAPI.DLL
0x74650000 - 0x7467a000 C:\WINDOWS\system32\msimtf.dll
0x3a600000 - 0x3a6ca000 C:\WINDOWS\system32\MSTCIPHA.IME
0x029c0000 - 0x02a31000 C:\Program Files\Common Files\Microsoft Shared\Ink\PENCHT.DLL
0x75bc0000 - 0x75c2e000 C:\WINDOWS\system32\jscript.dll
0x66700000 - 0x66740000 C:\WINDOWS\system32\iepeers.dll
0x753b0000 - 0x75421000 C:\WINDOWS\system32\mshtmled.dll
0x6c0c0000 - 0x6c0f6000 C:\WINDOWS\system32\dxtrans.dll
0x6d740000 - 0x6d74a000 C:\WINDOWS\system32\ddrawex.dll
0x736d0000 - 0x73719000 C:\WINDOWS\system32\DDRAW.dll
0x6c100000 - 0x6c15a000 C:\WINDOWS\system32\dxtmsft.dll
0x73270000 - 0x732d7000 C:\WINDOWS\system32\vbscript.dll
0x30000000 - 0x30222000 C:\WINDOWS\system32\Macromed\Flash\Flash8.ocx
0x76320000 - 0x76367000 C:\WINDOWS\system32\comdlg32.dll
0x72c90000 - 0x72c99000 C:\WINDOWS\system32\wdmaud.drv
0x72c80000 - 0x72c88000 C:\WINDOWS\system32\msacm32.drv
0x77bb0000 - 0x77bc5000 C:\WINDOWS\system32\MSACM32.dll
0x77ba0000 - 0x77ba7000 C:\WINDOWS\system32\midimap.dll
0x4cb00000 - 0x4cb16000 C:\WINDOWS\system32\phon.ime
0x5a730000 - 0x5a747000 C:\WINDOWS\system32\UNIIME.DLL
0x6d590000 - 0x6d5a2000 C:\Program Files\Java\jre1.5.0_07\bin\npjpi150_07.dll
0x6d400000 - 0x6d417000 C:\Program Files\Java\jre1.5.0_07\bin\jpiexp32.dll
0x76f80000 - 0x76f88000 C:\WINDOWS\System32\winrnr.dll
0x6d450000 - 0x6d468000 C:\Program Files\Java\jre1.5.0_07\bin\jpishare.dll
0x060f0000 - 0x06287000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\client\jvm.dll
0x6d280000 - 0x6d288000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\hpi.dll
0x6d690000 - 0x6d69c000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\verify.dll
0x6d300000 - 0x6d31d000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\java.dll
0x6d6b0000 - 0x6d6bf000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\zip.dll
0x6d000000 - 0x6d167000 C:\Program Files\Java\jre1.5.0_07\bin\awt.dll
0x738b0000 - 0x73980000 C:\WINDOWS\system32\D3DIM700.DLL
0x6d240000 - 0x6d27f000 C:\Program Files\Java\jre1.5.0_07\bin\fontmanager.dll
0x6d1f0000 - 0x6d203000 C:\Program Files\Java\jre1.5.0_07\bin\deploy.dll
0x6d5d0000 - 0x6d5f2000 C:\Program Files\Java\jre1.5.0_07\bin\RegUtils.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_07 -Djavaplugin.nodotversion=150_07 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE15~1.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_07 -Djavaplugin.nodotversion=150_07 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf
java_command: <unknown>
Launcher Type: generic

Environment Variables:
PATH=C:\PROGRA~1\Java\JRE15~1.0_0\bin;C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;.
USERNAME=user
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 515608k(198728k free), swap 1259816k(983516k free)

vm_info: Java HotSpot(TM) Client VM (1.5.0_07-b03) for windows-x86, built on May 3 2006 01:04:38 by "java_re" with MS VC++ 6.0