Java APIs

Hi all,

a customer has problems starting a Java Web Start application. It crashes immediately after the start.

It shows only little information. Any help is appreciated.

Here is the logfile:

#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d8a1968, pid=1508, tid=3144
#
# Java VM: Java HotSpot(TM) Client VM (10.0-b22 mixed mode, sharing windows-x86)
# Problematic frame:
# V [jvm.dll+0xe1968]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#

--------------- T H R E A D ---------------

Current thread (0x00386000): JavaThread "main" [_thread_in_vm, id=3144, stack(0x003a0000,0x003f0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:
EAX=0x00000000, EBX=0x02ae058c, ECX=0x00385c78, EDX=0x02ae0594
ESP=0x003eea1c, EBP=0x00386000, ESI=0x6d0c2a04, EDI=0x02ae0590
EIP=0x6d8a1968, EFLAGS=0x00010202

Top of Stack: (sp=0x003eea1c)
0x003eea1c: 00386000 003860f4 003eea98 2b298d50
0x003eea2c: 00000006 02ae0590 6d8a1afa 00000000
0x003eea3c: 6d0c2a04 00000000 00386000 003eead0
0x003eea4c: 003860f4 003eea98 2b298d50 00386000
0x003eea5c: 02ae0588 0000017b 6d9a34e8 6d0815b7
0x003eea6c: 003860f4 00000000 6d0c2a04 6d0c2a18
0x003eea7c: 00386000 2aa297d0 2b298d50 003eea7c
0x003eea8c: 003eebbc 6d0b4ee0 00000000 003eeac8

Instructions: (pc=0x6d8a1968)
0x6d8a1958: 00 01 00 00 85 db 0f 84 f8 00 00 00 8b 44 24 1c
0x6d8a1968: 8b 00 50 e8 a0 af fe ff 83 c4 04 84 c0 74 12 8b


Stack: [0x003a0000,0x003f0000], sp=0x003eea1c, free space=314k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0xe1968]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::StubRoutines (1)
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::StubRoutines (1)
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::StubRoutines (1)
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::StubRoutines (1)
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::StubRoutines (1)

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x02b16400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3184, stack(0x02dc0000,0x02e10000)]
0x02b08400 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3180, stack(0x02d70000,0x02dc0000)]
0x02b07400 JavaThread "Attach Listener" daemon [_thread_blocked, id=3176, stack(0x02d20000,0x02d70000)]
0x02b06400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3172, stack(0x02cd0000,0x02d20000)]
0x02b02000 JavaThread "Finalizer" daemon [_thread_blocked, id=3168, stack(0x02c80000,0x02cd0000)]
0x02afd800 JavaThread "Reference Handler" daemon [_thread_blocked, id=3164, stack(0x02c30000,0x02c80000)]
=>0x00386000 JavaThread "main" [_thread_in_vm, id=3144, stack(0x003a0000,0x003f0000)]

Other Threads:
0x02afc800 VMThread [stack: 0x02be0000,0x02c30000] [id=3160]
0x02b29800 WatcherThread [stack: 0x02e10000,0x02e60000] [id=3188]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 2304K, used 229K [0x16960000, 0x16bd0000, 0x17d10000)
eden space 2112K, 10% used [0x16960000, 0x16999578, 0x16b70000)
from space 192K, 0% used [0x16b70000, 0x16b70000, 0x16ba0000)
to space 192K, 0% used [0x16ba0000, 0x16ba0000, 0x16bd0000)
tenured generation total 30272K, used 0K [0x17d10000, 0x19aa0000, 0x26960000)
the space 30272K, 0% used [0x17d10000, 0x17d10000, 0x17d10200, 0x19aa0000)
compacting perm gen total 12288K, used 77K [0x26960000, 0x27560000, 0x2a960000)
the space 12288K, 0% used [0x26960000, 0x26973790, 0x26973800, 0x27560000)
ro space 8192K, 62% used [0x2a960000, 0x2ae5b978, 0x2ae5ba00, 0x2b160000)
rw space 12288K, 52% used [0x2b160000, 0x2b7a2370, 0x2b7a2400, 0x2bd60000)

Dynamic libraries:
0x00400000 - 0x00423000 C:\Programme\Java\jre1.6.0_06\bin\javaw.exe
0x7c910000 - 0x7c9c7000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c907000 C:\WINDOWS\system32\kernel32.dll
0x77da0000 - 0x77e4a000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e50000 - 0x77ee2000 C:\WINDOWS\system32\RPCRT4.dll
0x77fc0000 - 0x77fd1000 C:\WINDOWS\system32\Secur32.dll
0x7e360000 - 0x7e3f0000 C:\WINDOWS\system32\USER32.dll
0x77ef0000 - 0x77f37000 C:\WINDOWS\system32\GDI32.dll
0x10000000 - 0x10006000 C:\WINDOWS\system32\RAinit.dll
0x7c340000 - 0x7c396000 C:\Programme\Java\jre1.6.0_06\bin\msvcr71.dll
0x6d7c0000 - 0x6da10000 C:\Programme\Java\jre1.6.0_06\bin\client\jvm.dll
0x76af0000 - 0x76b1e000 C:\WINDOWS\system32\WINMM.dll
0x6d270000 - 0x6d278000 C:\Programme\Java\jre1.6.0_06\bin\hpi.dll
0x76bb0000 - 0x76bbb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d770000 - 0x6d77c000 C:\Programme\Java\jre1.6.0_06\bin\verify.dll
0x6d310000 - 0x6d32f000 C:\Programme\Java\jre1.6.0_06\bin\java.dll
0x6d7b0000 - 0x6d7bf000 C:\Programme\Java\jre1.6.0_06\bin\zip.dll
0x6d000000 - 0x6d12e000 C:\Programme\Java\jre1.6.0_06\bin\awt.dll
0x72f70000 - 0x72f96000 C:\WINDOWS\system32\WINSPOOL.DRV
0x77be0000 - 0x77c38000 C:\WINDOWS\system32\msvcrt.dll
0x76330000 - 0x7634d000 C:\WINDOWS\system32\IMM32.dll
0x774b0000 - 0x775ed000 C:\WINDOWS\system32\ole32.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\Programme\Java\jre1.6.0_06\lib\javaws.jar;C:\Programme\Java\jre1.6.0_06\lib\deploy.jar -Djava.security.policy=file:C:\Programme\Java\jre1.6.0_06\lib\security\javaws.policy -DtrustProxy=true -Xverify:remote -Djnlpx.home=C:\Programme\Java\jre1.6.0_06\bin -Djnlpx.remove=true -Xms32m -Xmx256m -Djnlpx.heapsize=32m,256m -Djnlpx.splashport=1189 -Djnlpx.jvm=C:\Programme\Java\jre1.6.0_06\bin\javaw.exe
java_command: com.sun.javaws.Main C:\DOKUME~1\Toffer\LOKALE~1\Temp\javaws9
Launcher Type: SUN_STANDARD

Environment Variables:
CLASSPATH=.;C:\Programme\JavaSoft\JRE\1.3.1\lib\ext\QTJava.zip
PATH=C:\Programme\Java\jre1.6.0_06\bin;C:\Programme\Internet Explorer;;C:\WINDOWS\system32;C:\Programme\MIS\client;C:\Programme\MIS\system;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Programme\Microsoft SQL Server\80\Tools\Binn\;C:\PROGRA~1\CA\Common\SCANEN~1;C:\PROGRA~1\CA\eTrust\INOCUL~1;C:\Programme\QuickTime\QTSystem\;"C:\Programme\Java\jre1.6.0_06\bin"
USERNAME=Toffer
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 2 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2

Memory: 4k page, physical 523248k(147964k free), swap 1278376k(928980k free)

vm_info: Java HotSpot(TM) Client VM (10.0-b22) for windows-x86 JRE (1.6.0_06-b02), built on Mar 25 2008 01:22:05 by "java_re" with MS VC++ 7.1

time: Wed May 28 12:48:03 2008
elapsed time: 0 seconds