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Essbase security issue USER does not exist 11.1.2.4

RiverTree EPMMay 3 2016 — edited May 16 2016

Hi All,

I seem to have the following problem I have found similar threads but cannot find a clear solution.

I am getting the following errors in the Essbase log.

[Tue Apr 05 09:35:06 2016]Local/ESSBASE0///3412/Error(1051430)
Failed to create Essbase project [EssbaseCluster-1] at Shared Services with Error [Application group already exist.]

[Tue Apr 05 09:35:06 2016]Local/ESSBASE0///3412/Warning(1056822)
Failed to migrate Essbase to HSS security mode during startup. Check SharedServices_Security_client.log. May need to remove essbase.sec and any of the newly migrated Essbase applications from HSS, then rerun configuration tool.

And in EAS I get the following message

Essbase Server: EssbaseCluster-1 com.essbase.eas.essbase.defs.ServerCommands.Connect 02 May 2016 16:47:44 BST
Error: 104: Invalid user name or password
Error: 1051012: User native://DN=cn=911,ou=People,dc=css,dc=hyperion,dc=com?USER does not exist

SharedServices_Security.log Error saving Security configuration file. RootCause: {1}. Verify EPM System configuration.

Essbase_ODL Failed to encrypt and re-store Shared Services security configuration XML. null. No action required.

EAS on logon

Error: 104: Invalid user name or password

Error: 1051012: User native://DN=cn=911,ou=People,dc=css,dc=hyperion,dc=com?USER does not exist

.

I have tried the following back up of D:\EPM\Essbase\bin\ESSBASE.SEC file and then delete and restart services, but problem persists.  In shared services I do see the EssbaseCluster1 but when I click on it I get EPMLCM-13000: Service currently not available.

I have not yet patched Essbase yet.

Any suggestions?

regards,

Nils

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