Escalation in hierarchical role
682266Jan 29 2009 — edited Jan 29 2009Hello All,
i am new on oracle bpm 10.3, i'd like to know how to configure an escalation in BPM,
let say there's process that need to escalate to participant's supervisor, because he/she cannot not handle the task.
what i need to know is escalation not to be designed manually in BPM, but probably only configuration in BPM or hierarchical role.
is it possible to do that in oracle BPM?
in my opinion, i think escalation should be included in BPM engine because it is standard workflow process.
any help would be appreciate.
thanks
Edited by: user10869807 on Jan 28, 2009 11:55 PM