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Error while upgrading Free Tier account - Your transaction was declined.

ZoltánAug 3 2024 — edited Aug 6 2024

Unfortunatelly there is no detailed error message, but found detailed informations in the browser network traffic:

[Payment Service] Setting application error state,{"status":400,"data":{"type":"CS_WEB_SERVICE_478","title":"UCO_CC_ERROR_FROM_CS",
"detail":"We are unable to authorize payment. Please contact your issuing bank or provide another credit card or an alternative form of payment (Error Code 478)."
}}

“We are unable to authorize payment. Please contact your issuing bank or provide another credit card or an alternative form of payment (Error Code 478).”

All bank card and payment requirements are met and I registered with the same bank card and data!


I've found a very intresting parameter (req_amount) value in the payment POST request payload.

req_amount: 36726.3

Isn't this amount too high for a credit card check?

If this amount is in my currency, then since it is below my limit (and of course there is enough money on the card), it should not cause the problem.

This post has been answered by Zoltán on Oct 18 2024
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Comments

InoL Apr 29 2024

How doc gen treats nulls values?

You have to be more specific. Are your referring to the pre-built Document Generator function?

If so:

When my query return null in some columns

What is the JSON that is generated?

You should always include the element in the JSON, with an empty value. Don't leave it out.

Francois Robert-Oracle Jan 8 2025 — edited on Jan 8 2025

Since September 2024, when a tag has no corresponding value in the JSON data or the value is null, the tag is replaced by an empty string.

See the September Release Notes

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Added on Aug 3 2024
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