Workflow or API calls:
When trying to launch from C1941 into both “Findhelp revalidation” and “Findhelp MPages”, we are receiving errors. The error can be replicated when using the “Test Sandbox” link in the Code Console as well using the “Test Application for QA”.
Expected Result:
Application to launch.
Actual Result:
When launching from “Findhelp revalidation” or the Code Console > Test Application for QA (Application ID e36e039a-9960-42f1-8310-5ff8cd8a5c0c), the following error was received:
An application was attempting to request access to healthcare data with Cerner FHIR Public Sandbox; unfortunately, the application isn't currently registered. If you require further assistance, please contact support.
Information to provide to Technical Support
Correlation ID:
cdd117e8-0c81-40a8-83b4-f619242270a8
Information to provide to Unknown Application
The supplied "client_id" value does not correspond to any registered applications on record.
Error Code:
urn:cerner:error:authorization-server:oauth2:grant:unknown-client
Multiple launch tests were attempted on 4/24/24 between 9:47am Central Time and 9:59am Central Time.
The client ID we see in our logs is 9b98ee47-31c6-4cbc-b5c9-3af65f6d4, as expected.