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Error message: \HsTbar.xla could not be found

user617249Dec 8 2011 — edited Dec 9 2011
Hello All,

We are experiencing an error message when we open excel via citrix. We have smartview and essbase excel addin installed on excel over citrix. When a user tries to open this excel, an error message pops up"

"C:\Hyperion\SmartView\Bin\HsTbar.xla could not be found. Check the spelling of the file name, and verify that the file location is correct. If you are trying to open the file from your list of most recently used files on the File menu, make sure that the file has not been renamed, moved or deleted"

This message comes around 15-20 times and user needs to click OK for 15-20 times and then excel opens normally.

I went through the addins in excel and unchecked hstbar over there. But when we close and open again, we can see that. So I contacted citrix team to see for that addin. But they dont see that listed on the excel over citrix server.

Please advice what would be the reason for this?

Thanks,
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Locked on Jan 6 2012
Added on Dec 8 2011
#business-intelligence-applications, #performance-management-applications, #planning-and-budgeting
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