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Error loading XML Document from /analytics/saw.dll?SoapImpl=scorecardAssessmentService.

Widia Putri JulikaDec 17 2015 — edited Dec 17 2015

I want to open a dashboard in OBIEE 11.1.1.6 with a strategy tree from scorecard in it.

but it gives me a pop up error message,with

"Error loading XML Document from saw.dll?SoapImpl=scorecardAssessmentService.

The response given was: Status 503

<HTML><HEAD>

<TITLE>Network Error</TITLE>

</HEAD>

<BODY>

<FONT face="Helvetica">

<big><strong></strong></big><BR>

</FONT>

<blockquote>

<TABLE border=0 cellPadding=1 width="80%">

<TR><TD>

<FONT face="Helvetica">

<big>Network Error (tcp_error)</big>

<BR>

<BR>

</FONT>

</TD></TR>

<TR><TD>

<FONT face="Helvetica">

A communication error occurred: ""

</FONT>

</TD></TR>

<TR><TD>

<FONT face="Helvetica">

The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

</FONT>

</TD></TR>

<TR><TD>

<FONT face="Helvetica" SIZE=2>

<BR>

Indonesia Power

</FONT>

</TD></TR>

</TABLE>

</blockquote>

</FONT>

</BODY></HTML>

" written on it.

also when i try to create a new scorecard it gives me:

"Error loading XML Document from /analytics/saw.dll?SoapImpl=scorecardAssessmentService.

The response given was: Status 503

<HTML><HEAD>

<TITLE>Network Error</TITLE>

</HEAD>

<BODY>

<FONT face="Helvetica">

<big><strong></strong></big><BR>

</FONT>

<blockquote>

<TABLE border=0 cellPadding=1 width="80%">

<TR><TD>

<FONT face="Helvetica">

<big>Network Error (tcp_error)</big>

<BR>

<BR>

</FONT>

</TD></TR>

<TR><TD>

<FONT face="Helvetica">

A communication error occurred: ""

</FONT>

</TD></TR>

<TR><TD>

<FONT face="Helvetica">

The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

</FONT>

</TD></TR>

<TR><TD>

<FONT face="Helvetica" SIZE=2>

<BR>

Indonesia Power

</FONT>

</TD></TR>

</TABLE>

</blockquote>

</FONT>

</BODY></HTML>"

Can you guys please help me?

Thank you.

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