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Error in backend AI Service EBS_NLQ_API

Dhanashree N P9 hours ago — edited 9 hours ago

We are currently setting up NLQ on EBS for our internal EBS instance following the MOS note Enabling Natural Language Query of Oracle E-Business Suite (EBS) Release 12.2, Leveraging Oracle Generative AI (MOS Note 3059877.1).

We were able to try the Select AI queries on the ADB (setting the AI profile, asking a chat question, generating a SQL query etc) using the SQL Developer console.

However, on the UI side - we are facing the error ' Error in backend AI Service EBS_NLQ_API'. Though we are debugging this issue (debug mode from APEX, tried queries from SQL developer etc), we have not been very successful in finding relevant resources for the error.

Attaching the screenshots for reference.

Kindly let us know if you have any inputs or references on how to resolve this error.

adbSQL.png

nlq_error_from_sql_developer.png

nlq_error_from_apex.png

nlq_error_ask_ebs_page.png

debug_log_apex.png

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