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Error Authentication Error: Please check your credentials".

Nishant NeupaneFeb 5 2025 — edited Feb 5 2025

After setting up oracle enterprise manager cloud control 13c. I want to set my oracle support credentials but it remarks "Error

Authentication Error: Please check your credentials".

In “/u01/software/em13c/gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc” it is like “ERROR mos.MOSARUOAuthLoginHelper logp.251 - Exception during OAuth loginoauth-e.oracle.com”

output from “/u01/software/em13c/oraclehome/OPatch/opatch lsinventory” is

Copyright (c) 2025, Oracle Corporation. All rights reserved.
Oracle Home : /u01/software/em13c/oraclehome
Central Inventory : /u01/app/oraInventory
from : /u01/software/em13c/oraclehome/oraInst.loc
OPatch version : 13.9.4.2.5
OUI version : 13.9.4.0.0
Log file location : /u01/software/em13c/oraclehome/cfgtoollogs/opatch/opatch2025-02-04_23-34-09PM_1.log

Added on Feb 5 2025

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