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Error 503 - ORA-28000: The account is locked

Faezeh EbrahimiAug 24 2024 — edited Aug 24 2024

Hey everyone

these days when I tried to sign in to oracle APEX , I faced Error 503 - ORDS was unable to make a connection to the database. ORDS is not able to proxy to the target user because that user is locked. The connection pool named: |default|lo| had the following error(s): ORA-28000: The account is locked.

when I run this query :

select * from dba_users
where USERNAME like '%APEX%'

I see that the APEX_XXXXXX user is open but the APEX_LISTENER is locked !

Even I check the DEFAULT profile's PASSWORD_LIFE_TIME is set to UNLIMITED .

I unlocke the APEX_LISTENER user then I can sign up in APEX but the next day , again I see APEX_LISTENER is locked

The ORDS version is : 23.2.1.r2001208

could you please help me through this error

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Added on Aug 24 2024
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