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Error 1053: The service did not respond to the start or control request in a timely fashion

DoroshenkovJun 9 2014 — edited Jun 11 2014

Hello.

I am trying to upgrade our system from 11.1.2.1 to 11.1.2.3. EPM System Installer showed the message "EPMINS-01020: The installation was successful." But then I try to start Hyperion EPMA Server I get an error: Error 1053: The service did not respond to the start or control request in a timely fashion. Hyperion logs contain no error. In Event Viewer I found the following errors:

Application Error

Faulting application name: EPMA_Server.exe, version: 11.1.2.3, time stamp: 0x514b47f2

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b8479b

Exception code: 0xe0434352

Fault offset: 0x0000000000009e5d

Faulting process id: 0x4a24

Faulting application start time: 0x01cf817ee3f1b23e

Faulting application path: C:\Oracle\Middleware\EPMSystem11R1\products\Foundation\BPMA\AppServer\DimensionServer\ServerEngine\bin\EPMA_Server.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: 2aba6f1d-ed72-11e3-a49f-000c29586e34

.NET Runtime

Application: EPMA_Server.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: Hyperion.DimensionServer.Configuration.ConfigurationException

Stack:

at Hyperion.DimensionServer.Configuration.Configuration.GetLoggingConfigurationXML(System.String, System.String, System.String, System.String, System.String)

at Hyperion.DimensionServer.Service.Main.Initialize()

at Hyperion.DimensionServer.Service.Program.Main(System.String[])

Why EPMA Server doesn't start?

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Locked on Jul 9 2014
Added on Jun 9 2014
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