EPMCSS-00706: Failed to get user directory AD. Error getting connection from connection pool. Verify user directory configuration.
Hi,
I am receiving the following error when I try to access users list under Active Directory using my Native Directory Admin ID in Shared services. Does anyone have any idea to fix this Please? This means the Planning user are not able to log in.
Note -The AD admin user is able to see the user list.
EPMCSS-00706: Failed to get user directory AD. Error getting connection from connection pool. Verify user directory configuration.
I have checked the following.
1. I have checked Logs and found nothing.
2. Carried out the AD connect test from Shared services under Administration>Configuration user directories>AD , Test - the AD connection is successful.
3. Checked Groups - I am unable to see any users in any of the ND groups.
Thank you in advance.