For anyone working with Financial Consolidation and Close Cloud Service (FCCS) I encourage you to check out Oracle's Cloud Customer Connect Forum. This is actively managed by Oracle and the user community, and it is focused on the cloud products:
https://cloudcustomerconnect.oracle.com/resources/9c80301584/summary
It's existence may explain why so few FCCS discussions pass through this Oracle Support Community. Furthermore, the parent forum linked here covers all of teh EPM cloud products:
https://cloudcustomerconnect.oracle.com/pages/b4e0cba852
Enjoy!
- Chris