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EPM 11.1.2.4 WebLogic 10.3.6 Stuck Thread but APP still running

User_AAD34Jul 10 2018 — edited Jul 16 2018

Hi,

I'm doing a health check for EPM 11.1.2.4 (HFM) deployed in WebLogic 10.3.6.

Everything seems to be working fine (i.e. APP can be accessed, all managed server state are running, and health are OK), but if I navigate to the WebLogic under:

     Environment > Servers > EPMServer0 > Monitoring > Health

I could see the health show "Warning" and the reason "ThreadPool has stuck threads".

I've done some changes as per some blogs suggest:

1. Increased database connection pool

     Services > Data Sources > EPMSystemRegistry > Configuration > Connection Pool

     Maximum Capacity: from 15 to 500

2. Increased Max Stuck Thread

     Navigate to Environment > Servers > EPMServer0 > Configuration > Tuning

     Stuck Thread Max Time: from 600 to 3000

     Stuck Thread Timer Interval: from 600 to 3000

3. Increased JVM (Java Heap)

     Open Regedit

     Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Hyperion Solutions\EPMServer0\HyS9EPMServer_epmsystem1

     Increase JVM -Xmx 8000m

After all amendment and server reboot, I still encountered the stuck thread after 3000 seconds.

Please find enclosed below the EPMserver log for your reference:

<Jul 10, 2018 9:01:01 AM> <Error> <Diagnostics> <BEA-320142> <An error was encountered while performing size based data retirement on archive EventsDataArchive

weblogic.diagnostics.accessor.DiagnosticDataAccessException: weblogic.store.PersistentStoreException: weblogic.store.PersistentStoreException: [Store:280029]The persistent store record 674 could not be found

    at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.deleteDataRecords(PersistentStoreDataArchive.java:1368)

    at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.retireOldestRecords(PersistentStoreDataArchive.java:1211)

    at weblogic.diagnostics.archive.DataRetirementByQuotaTaskImpl.performDataRetirement(DataRetirementByQuotaTaskImpl.java:92)

    at weblogic.diagnostics.archive.DataRetirementByQuotaTaskImpl.run(DataRetirementByQuotaTaskImpl.java:49)

    at weblogic.diagnostics.archive.DataRetirementTaskImpl.run(DataRetirementTaskImpl.java:261)

    Truncated. see log file for complete stacktrace

Caused By: weblogic.store.PersistentStoreException: weblogic.store.PersistentStoreException: [Store:280029]The persistent store record 674 could not be found

    at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.readRecord(PersistentStoreDataArchive.java:698)

    at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.readRecord(PersistentStoreDataArchive.java:668)

    at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.getWrapper(PersistentStoreDataArchive.java:1767)

    at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.removeGarbageInPage(PersistentStoreDataArchive.java:1813)

    at weblogic.diagnostics.archive.wlstore.PersistentStoreDataArchive.cleanupPages(PersistentStoreDataArchive.java:1697)

    Truncated. see log file for complete stacktrace

Caused By: weblogic.store.PersistentStoreException: [Store:280029]The persistent store record 674 could not be found

    at weblogic.store.io.file.FileStoreIO$TypeRecord.getSlot(FileStoreIO.java:1097)

    at weblogic.store.io.file.FileStoreIO.readInternal(FileStoreIO.java:262)

    at weblogic.store.io.file.FileStoreIO.read(FileStoreIO.java:253)

    at weblogic.store.internal.ReadRequest.run(ReadRequest.java:34)

    at weblogic.store.internal.StoreRequest.doTheIO(StoreRequest.java:64)

    Truncated. see log file for complete stacktrace

>

<Jul 10, 2018 9:22:15 AM> <Error> <WebLogicServer> <BEA-000337> <[STUCK] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "3,039" seconds working on the request "Workmanager: default, Version: 0, Scheduled=true, Started=true, Started time: 3039944 ms

", which is more than the configured time (StuckThreadMaxTime) of "3,000" seconds. Stack trace:

Thread-206 "[STUCK] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, parked, priority=1, DAEMON> {

    sun.misc.Unsafe.park(Unsafe.java:???)

    java.util.concurrent.locks.LockSupport.park(LockSupport.java:154)

    java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:1981)

    java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:393)

    com.hyperion.calcmgr.database.cache.CacheEventThread.run(CacheEventThread.java:37)

    com.hyperion.calcmgr.thread.WorkDelegate.run(WorkDelegate.java:30)

    weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:170)

    weblogic.work.ExecuteThread.execute(ExecuteThread.java:250)

    weblogic.work.ExecuteThread.run(ExecuteThread.java:213)

}

>

<Jul 10, 2018 9:22:15 AM> <Notice> <Diagnostics> <BEA-320068> <Watch 'StuckThread' with severity 'Notice' on server 'EPMServer0' has triggered at Jul 10, 2018 9:22:15 AM. Notification details:

WatchRuleType: Log

WatchRule: (SEVERITY = 'Error') AND ((MSGID = 'WL-000337') OR (MSGID = 'BEA-000337'))

WatchData: DATE = Jul 10, 2018 9:22:15 AM SERVER = EPMServer0 MESSAGE = [STUCK] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "3,039" seconds working on the request "Workmanager: default, Version: 0, Scheduled=true, Started=true, Started time: 3039944 ms

", which is more than the configured time (StuckThreadMaxTime) of "3,000" seconds. Stack trace:

Thread-206 "[STUCK] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, parked, priority=1, DAEMON> {

    sun.misc.Unsafe.park(Unsafe.java:???)

    java.util.concurrent.locks.LockSupport.park(LockSupport.java:154)

    java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:1981)

    java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:393)

    com.hyperion.calcmgr.database.cache.CacheEventThread.run(CacheEventThread.java:37)

    com.hyperion.calcmgr.thread.WorkDelegate.run(WorkDelegate.java:30)

    weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:170)

    weblogic.work.ExecuteThread.execute(ExecuteThread.java:250)

    weblogic.work.ExecuteThread.run(ExecuteThread.java:213)

}

SUBSYSTEM = WebLogicServer USERID = <WLS Kernel> SEVERITY = Error THREAD = [ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' MSGID = BEA-000337 MACHINE = APP01 TXID =  CONTEXTID =  TIMESTAMP = 1531228935954 

WatchAlarmType: AutomaticReset

WatchAlarmResetPeriod: 600000

>


Any one has suggestion on how to fix?

Any hint will be much appreciated.

Thanks!

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Locked on Aug 13 2018
Added on Jul 10 2018
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