New to Java

Hai,
i am using enctype = multipart/form-data for uploading files
i am able to Upload Files but the problem is with the other field values like text,textarea etc.,
in the HTML form was the value is converting to some ascii characters if i copy a value form the word document say as 'A' l.
i am using form to get the values as form.getTextAreaa(); it is converting in to "Z" this format in the action class itself.

Suggestion is highly recommended...

Regards
Satheesh