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Encounter resource 404 Error for resource ID provided by app user launch

Mike SchmidtJul 28 2025 — edited Jul 29 2025

Workflow or API calls:

When a Millennium user launches our embedded application from a patient chart, we use the Encounter resource ID returned as part of the launch context to make a request to the Encounter endpoint for the provided resource ID.

This is a very rare occurrence.

Background Information:

Failure to provide answers will impact our ability to respond in a timely and effective manner
Developer questions:

Are you an OPN Member? Yes
Have you signed up to be in the Healthcare Developer Track? Yes
Are you a registered Code Program member? Yes
Does your App have a presence on the Oracle Healthcare App Marketplace? Yes

Are you developing on behalf of an Oracle Health client?
If so, which client:

Application's Client ID and App ID, if relevant:

Client ID: 7f0d0b79-8c30-43ae-a149-9e0c2340daac

App ID: 4f3237fc-83ac-4326-a306-be961b29d9fe

Expected Result:

The request for an Encounter resource using the resource ID provided by the system the request is destined for returns the resource successfully.

Actual Result:

The request for an Encounter resource using the resource ID provided by the system the request is destined for returned a 404 error with the following OperationOutcome as the response body:

"resourceType": "OperationOutcome",
    "issue": [
        {
            "severity": "error",
            "code": "not-found",
            "details": {
                "text": "Resource not found"
            }
        }
    ]
}

X-Request-Id : /BA994362C916BAC81F18E161F97E84D0+xlin_loXK
Date/time of the example: 7/28/2025 9:02:11 AM Central Time

What scenario(s) would cause Oracle to provide an Encounter resource ID as part of an embedded application launch that does not exist when a request is made for that ID to the Encounter FHIR endpoint within moments of the application launch?

This post has been answered by Mike Schmidt on Jul 29 2025
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Added on Jul 28 2025
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