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Documaker 13.0 gendata crashes during batch, doesn't complete pulling records from sql wip table

bpierceDec 9 2025

We upgraded from Docuamaker 12.6.2 to 13.0. When we run our batch program (gendata and genprint) to pull rows from our SQL WIP table, gendata crashes. We see the crash in our WIndows event viewer and our dump file gives the following summary:

Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

We are able to recreate the issue, but are sometimes able to run batch with no issues when the number of rows in WIP is limited to a small number (less than 20).

The error alert message gives the following information which seems incorrect and vague:

DM17065: Warning in GENGetRecipientSet(): ADVNOT_CLD_CERT batch is empty, Unable to RCBGetFirstRcpSetRec(NULL).
DM17065: Warning in GENGetRecipientSet(): ADVNOT_MLB batch is empty, Unable to RCBGetFirstRcpSetRec(NULL).
DM17065: Warning in GENGetRecipientSet(): ADVNOT_MLB_CERT batch is empty, Unable to RCBGetFirstRcpSetRec(NULL).
DM17065: Warning in GENGetRecipientSet(): BOND batch is empty, Unable to RCBGetFirstRcpSetRec(NULL).
DM17069: Error in GENGetRecipientSet(): RecipCode:<> is invalid for record:<50> of batch:
DM17050: Error in ProcessRcpRecs(): Unable to GENGetRecipientSet(pRPS,
DM17048: Error in ProcessBatches(): Unable to ProcessRcpRecs(pRPS, th batch <%3>.
DM17034: Error in RunGenPrint(): Unable to ProcessBatches(pRPS).

Has anyone else had issues with 13.0 running gendata against sql wip rows?

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Added on Dec 9 2025
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