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Differences between Event and Incident in EM 12c

user550338Jan 14 2013 — edited Jan 15 2013
after going over some docs, I still have hard time to get a clear picture of the differences between Event and Incident. Could someone please give me the used case or explain the main different of how it worked?

thanks
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Locked on Feb 12 2013
Added on Jan 14 2013
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