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Default Dashboard not working after user login

AkshatGaurOct 22 2013 — edited Oct 22 2013

Hi All,

We have one issue in 11.1.1.7.1 where PORTALPATH is not working for users. As a result, user lands on home page/recent page instead of the default dashboard after login.

I followed Doc ID 1576576.1 and Bug 17071629 - PORTALPATH SESSION VARIABLE IS INEFFECTIVE is reported. I applied patch 17071629 on top of 7.1. I have tried and verified that

  • ·     The URL we are using to login is “http://machinename:9704/analytics/saw.dll?bieehome&startPage=1
  • ·         There is no Start Page set  in user’s My Account other than Default.
  • ·         In Answers, the PORTALPATH session variable fetches correct dashboard path.
  • ·         I removed space in the dashboard name and tried with following path “/shared/Dashboard/_portal/PortalPathTest”. Also, assigned same default value to the session variable. I also tried “/Shared Folders/Dashboard/Dashboards/PortalPathTest” and “%2fshared%2fDashboard%2f_portal%2fPortalPathTest” but nothing works.
  • ·         lsinventory shows the patch got applied successfully.

One thing to notice -

1.       Login url is: "http://machinename:9704/analytics/saw.dll?bieehome&startPage=1"

2.       After login, browser URL gets changed to "http://http://scoreboard-sit.wellsfargo.com:9704/analytics/saw.dll?bieehomemachinename:9704/analytics/saw.dll?bieehome" and shows Home Page instead of default dashboard.

3.       Now at this stage, if I append "&startPage=1" to the above step 2 URL in browser, it automatically navigates to correct default dashboard.

Also, This patch has fixed default dashboard in Act As. That means, If I act as a User, I land on correct default dashboard. But if same user actually logs in, s/he lands on home page.

I suspect if URL redirection after login is the actual issue. Please suggest if anyone has an idea.

Thanks,

Akshat

This post has been answered by AkshatGaur on Oct 22 2013
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