Good afternoon experts,
We do have installed Siebel 8.1.1.10 and integrated with Oracle Enteprise Data Quality.
Currently we are working with OOTB rules as defined in OEDQ. In this phase of project we do have only 2 environments installed: DEV and TST.
On TST matching of both Accounts and Contacts is working fine.
On DEV only matching the contacts matching does work, Accounts not. When investigating log files, we can see that potential Account candidates are sent back to siebel, but after that weird things happen on Siebel side:
results are deleted from siebel.s_dedup_result table instead to be written (abstract from log file):
EAIFileAttachments EAIFileAttachmentDebug 5 00000b1d51ca6a72:0 2013-07-01 10:32:48 Getting file reference manager Session Global by key 'FileReferenceManager'
XMLConversion XMLCnvArgTracing 5 00000b1d51ca6a72:0 2013-07-01 10:32:48 XML conversion input tracing. Creating a dump file containing source XML document.
DumpFile DumpFileOpen 3 00000b1d51ca6a72:0 2013-07-01 10:32:48 XML parser input
DumpFile DumpFileClose 3 00000b1d51ca6a72:0 2013-07-01 10:32:48
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (Data) state=EAIXMLPRS_STATE_INITIAL stack=0
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=1
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (1-5UFM) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (75) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=1
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (1-WJZ9) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (85) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=1
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (1-WK1V) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (85) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=1
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (1-WK14) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (85) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=1
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (1-WJZQ) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (85) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=1
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (1-WJYN) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (85) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=1
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 characters (1-WK2I) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (Account.Id) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 startEvent (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DQ.MatchScore) state=EAIXMLPRS_STATE_PROPSET stack=3
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (DuplicateRecord) state=EAIXMLPRS_STATE_PROPSET stack=2
XMLConversion XMLCnvParserDebug 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 endElement (Data) state=EAIXMLPRS_STATE_PROPSET stack=1
ObjMgrBusServiceLog InvokeMethod 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 Business Service 'XML Converter For DQ' invoke method 'XMLToPropSet' Execute Time: 0.007 seconds.
ObjMgrBusServiceLog InvokeMethod 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 End: Business Service 'XML Converter For DQ' invoke method: 'XMLToPropSet' at 10f27168
ObjMgrBusServiceLog Delete 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 Business Service 'XML Converter For DQ' (address: '10f27168')was unregsitered at model '108e87e8' for session ''
ObjMgrBusServiceLog Delete 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 Business Service 'XML Converter For DQ' was deleted at 10f27168
ObjMgrSqlObjLog WriteRecord 5 00000b1d51ca6a72:0 2013-07-01 10:32:48 Begin: WriteRecord for SqlObj 'DeDuplication Results (Account)' at 8273eae8
ObjMgrSqlLog Detail 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 INSERT/UPDATE statement with ID: Unknown
DELETE FROM SIEBEL.S_DEDUP_RESULT
WHERE ROW_ID = :1
ObjMgrSqlLog Detail 4 00000b1d51ca6a72:0 2013-07-01 10:32:48 Bind variable 1: 1-WK2T
I would approecaite any hint