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DBMS_LDAP: LDAP client/server error: Insufficient access

954761Sep 26 2012

We have EBS R12.1.3 integrated with OID 11.1.1.5 for SSO with OAM 11.1.1.5

When trying to change password for user from EBS forms , the user is presented with error as:-

"Unabled to call fnd_ldap_wrapper.update_user due to the following reason:
ORA-20001: Unabled to call fnd_ldap_wrapper.update_user due to the following reason:
An unexpected error occurred. Please contact your System Administrator. (USER_NAME=xxxxxx). (USER_NAME=xxxxxx)"

on enabling debug FND_LOG_MESSAGES shows:-

fnd.plsql.oid.fnd_ldap_util.c_unbind: final flag=0
fnd.plsql.oid.fnd_ldap_util.c_unbind: END
fnd.plsql.oid.fnd_ldap_user.update_user[proc]: ORA-31202: DBMS_LDAP: LDAP client/server error: Insufficient access
fnd.plsql.oid.fnd_ldap_errm.translate_ldap_errors: Begin
fnd.plsql.oid.fnd_ldap_errm.translate_ldap_errors: Error Msg : ORA-31202: DBMS_LDAP: LDAP client/server error: Insufficient access
fnd.plsql.oid.fnd_ldap_errm.translate_ldap_errors: l_err_code : FND_SSO_UNEXP_ERROR
fnd.plsql.oid.fnd_ldap_errm.translate_ldap_errors: l_tmp_str:
fnd.plsql.oid.fnd_ldap_errm.translate_ldap_errors: End
fnd.plsql.oid.fnd_ldap_wrapper.update_user: ORA-31202: DBMS_LDAP: LDAP client/server error: Insufficient access
fnd.plsql.oid.fnd_ldap_wrapper.update_user: l_err_code :FND_SSO_UNEXP_ERROR, l_tmp_str :ORA-31202: DBMS_LDAP: LDAP client/server error: Insufficient access

Any pointers.

Thanks
Neha Mittal

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Locked on Oct 24 2012

Added on Sep 26 2012

#identity-management, #identity-manager, #oam, #oid, #oim, #sso, #user

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