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Customer is not able to join WebConf - error message cache must be enabled

User804293-OracleNov 26 2013 — edited Dec 6 2013

Customer having jre 1.7u45 installed was not able to join WebConf today

customer receives error

unable to launch application

cache must be enabled for nativelib or installer-desc support

An other college from this customer in same office was bale to connect - so issue happens on specific PC,

but I was not able to instruct customer , which settings have to be set

How can I add screen shots ?

I have two showing customer error

- screen_01_WebConf_Connect_trouble.PNG

- screen_02_WebConf_Connect_trouble.PNG

- thanks

Edith

This post has been answered by Pbell-Oracle on Dec 6 2013

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Locked on Jan 3 2014

Added on Nov 26 2013

#e-mail-calendar-collaboration, #webcenter

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