Custom Workflow Email Template
StuartSOct 14 2008 — edited Mar 31 2011Hi All,
We have created a custom email template using components.
At the applicable steps in the WF process we use wfNotify("user","user","CUSTOM_TEMPLATE") to use the cuystom template for email.
The problem we have is that the users then receive 2 emails, the system one and the custom one. Not sure if there is a better way to do this?
We have tried using the <$wfSetIsNotifyingUsers(0)$>to disable the notifications to then send just the custom email one out, which does work, but the issue is that then on the "My Workflow Assignments" Page, the step in the flow doesnt get assigned to that user. The user can still go update from the Active Workflow Page, but not ideal.
Any ideas or suggestions would be appreciated.
Thx