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Crystall Ball Error "read or write protected memory"

791079Aug 12 2010 — edited Sep 8 2010

Hi Sorry if this is the wrong forum, but I can't find Crystall Ball listed anywhere. I have been running CB with no problem until a few days ago. I have windows 7 64 bit professional. I'm guessing some Microsoft update has been applied and knackered things, but cannot find any information on it. As soon as i run CB excel crashes with this error:

Unable to complete Optimization Start/Continue due to: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

Thanks for any advice

Mike

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Locked on Oct 6 2010

Added on Aug 12 2010

#business-intelligence-applications, #performance-management-applications, #planning-and-budgeting

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