hi Experts,
I am using wcc11gps6, I have successfully configured IBR, I can convert a word to pdf, but I failed with converting excel to pdf, here is detail:
1. Checking in a word file will cause IBR to generate a pdf in Web Location
2. I configured UCM to convert excel to pdf by using ucm console->admin applet->confirguration manager->options0>file formats-> configure excel with direct pdf export
3. Checking in a file of excel format cause IBR job indefinitely waiting until expiration
What should I check to solving this issue.
BTW, in step 3, I noticed for any format, the dropdown list for convertion option has full list, for example, selecting a ms-excel format, in dropdown list, there is a "word" option, does this mean IBR can convert excel to word? it's hard to believe, but this option is available in the dropdown list.
Best regards