Hello All,
My issue is very similar to: Inbound Refinery Issue Causing Assets to Stay in GenWWW Status in UCM
I have configured DAM on Linux environment and running WCC & IBR as services. I have not integrated with any third party conversion applications and also not created any extra rendition sets(using the three out of the box ones). I am trying to run inbuilt image conversion mechanism.
I have followed all the documented steps but still the conversion not happening. Have enabled the verbose agent logs and following is the snapshot:
| Info | 7/30/14 2:22 PM | Log entry for conversion job '203':
Starting to convert: Input File = '/home/oracle/Oracle/Middleware/user_projects/domains/base_domain/ucm/ibr/vault/~temp/localhost16200/203/403.tif' Output File = '/home/oracle/Oracle/Middleware/user_projects/domains/base_domain/ucm/ibr/vault/~temp/localhost16200/203/localhost16200000403~1.tif' Conversion Type = 'Digital Media Graphics' Content ID = 'LOCALHOST16200000403' Title = 'Test9' |
| Info | 7/30/14 2:22 PM | Log entry for conversion job '203':
Started DigitalGraphicRenditions step. |
| Info | 7/30/14 2:22 PM | Log entry for conversion job '203':
Loading set name 'MultipleFormats'
Writing Search Export resource file.
Launching Search Export
Starting to create the 'Web' rendition of type 'web'
The 'Web' rendition failed. The engine reported the following error: <undefined>
Finished the 'Web' rendition.
Starting to create the 'Thumbnail' rendition of type 'thumbnail'
The 'Thumbnail' rendition failed. The engine reported the following error: <undefined>
Finished the 'Thumbnail' rendition.
Starting to create the 'Preview' rendition of type 'preview'
The 'Preview' rendition failed. The engine reported the following error: <undefined>
Finished the 'Preview' rendition.
Starting to create the 'Jpeg2000' rendition of type 'extra'
The 'Jpeg2000' rendition failed. The engine reported the following error: '/home/oracle/Oracle/Middleware/Oracle_ECM1/oit/linux/lib/contentaccess/oitconverter: error while loading shared libraries: libstdc++.so.5: wrong ELF class: ELFCLASS64'
Finished the 'Jpeg2000' rendition.
Starting to create the 'Tiff' rendition of type 'extra'
The 'Tiff' rendition failed. The engine reported the following error: <undefined>
Finished the 'Tiff' rendition.
Starting to create the 'Bitmap' rendition of type 'extra'
The 'Bitmap' rendition failed. The engine reported the following error: <undefined>
Finished the 'Bitmap' rendition.
Analyzing results for rendition 'Web'.
The rendition 'Web' was not created successfully.
Analyzing results for rendition 'Thumbnail'.
The rendition 'Thumbnail' was not created successfully.
Analyzing results for rendition 'Preview'.
The rendition 'Preview' was not created successfully.
Analyzing results for rendition 'Jpeg2000'.
The rendition 'Jpeg2000' was not created successfully.
Analyzing results for rendition 'Tiff'.
The rendition 'Tiff' was not created successfully.
Analyzing results for rendition 'Bitmap'.
The rendition 'Bitmap' was not created successfully.
Copy rendition 'Native File' as the primary rendition. |
| Info | 7/30/14 2:22 PM | Log entry for conversion job '203':
Step DigitalGraphicRenditions completed. |
| Info | 7/30/14 2:22 PM | Log entry for conversion job '203':
Step DigitalGraphicRenditions forced conversion to be incomplete with error: One or more renditions failed to convert successfully. |
Can anyone please help me here? Let me know if you need any information for this.
Thanks,
Praveen.