Hi All,
We are trying to monitor an Amazon RDS instance using Enterprise Manager 13c. For this, we have downloaded and successfully deployed the Oracle Enterprise Manager for Amazon Web Services (AWS) Plug-in from OTN. After the plug-in deployment, we followed the target addition procedure from the plug-in installation guide to add our test Amazon RDS instance to EM13c as below, which completed successfully.
$ emcli add_target -name="testdb1.xyz.rds.amazonaws.com" -type="AmazonRDSService" -host="oem-hostname.com" -properties="RDS_BaseURI=https://rds.us-east-2.amazonaws.com;BaseURI=http://monitoring.us-east-2.amazonaws.com;InstanceId=testdb1;Period=300" -subseparator=properties="="
Target "testdb1.xyz.rds.amazonaws.com:AmazonRDSService" added successfully
$ emcli set_monitoring_credential -set_name="AWSKeyCredentialSet" -target_name="testdb1.xyz.rds.amazonaws.com" -target_type="AmazonRDSService" -cred_type="AWSKeyCredential" -attributes="AccessKeyId:ABCDEFGHIJKLMNO;SecretKey:PQRSTUVWXYZ0123456789"
Monitoring credential set successfully.
$ emcli set_monitoring_credential -set_name="SSLTrustStoreCredentialSet" -target_name="testdb1.xyz.rds.amazonaws.com" -target_type="AmazonRDSService" -cred_type="StoreCredential" -attributes="StoreLocation:<java_store_location>/cacerts;StoreType:JKS;StorePassword:<passwd>"
Monitoring credential set successfully.
Everything was successful and we could even see Amazon RDS instance in EM13c and testdb1 target
But when we click on the testdb1.xyz.rds.amazonaws.com target in EM13c, Home Page is showing the blank graph and below error pops up.
An error occurred calling the metric data service. Unable to get metric DiskIO from agent for target testdb1.xyz.rds.amazonaws.com AmazonRDSService, root cause: oracle.sysman.emSDK.emd.comm.MetricGetException: com.sun.jersey.api.client.ClientHandlerException: java.net.SocketTimeoutException: connect timed out. on UI item mpDefault0...LineChart131 on page MetaDataPageActivityDef[homePg]
Since Oracle Enterprise Manager for Amazon Web Services (AWS) Plug-in is not officially supported by Oracle, as per the note in the plug-in download page that OTN is the only source of help for issues related to this plugin.
So does anyone faced this issue? or has more knowledge out this issue?
Thanks.