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clarification of Help Desk admin role in OIM

user8744020Jan 7 2016 — edited Jan 13 2016

Hi,

I have granted few users with Help Desk Admin role.I got the below permission list from oracle document.

pastedImage_7.png

When the user tried to modify user attribute ( first name/last name etc...), it went for approval. But, in the above Help Desk role permission list there is no mention of Modify User permission.

How come the user was able to modify the first name attribute ? Is that the regular behavior ? I see User Viewer admin role has Modify User (attribute-level security) permission.

Does Help Desk Role inherit permissions from other admin roles (User Viewer/ other role) ?

What is meant by Request or Direct Operation ?

What is meant by Organization Scoped Permissions ?

Please clarify ?

Thanks

This post has been answered by Abhishek Singh 'J_IDM' on Jan 13 2016
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Locked on Feb 10 2016
Added on Jan 7 2016
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