Caps lock key gets stuck on
920950Jul 12 2012 — edited Jul 19 2012We are using Sun Ray Software 5.2.1 and connecting to Citrix XenApp 6.5 servers running on windows server 2008R2. We have an issue where randomly the caps lock key is stuck On, and its not just the light, the actually caps lock is stuck and you can only type capital letters. The only solution we have found is to log off and then log back in for a new session and everything is good again. This doesn't work however if the users desktop is locked from the screensaver timeout, because then they can't type in their password correctly to log off the session. The only solution is for me to manually log them off within the Citrix XenApp console.
Any ideas?