Trying to install Fusion+ADF+Jdeveloper studio suite 12c v12.2.1.3 onto a windows 64bit box Windows 10 Enterprise 10.0.19044 . Running inside a window shell as Administrator - “Run As Administrator”. Installing over Remote Desktop Connection (RDC into the box, log in, open the shell as Admin).
Installer files downloaded from Oracle:-
jdev_suite_122130_win64.exe
jdev_suite_122130_win64-2.exe
This used to install across our 50+ team. But our IT dept recently pushed an update to Windows. Now we get this error pasted below, in the installer log. Seems to be something to do with “at sun.awt.shell.Win32ShellFolder2.access$200(Win32ShellFolder2.java:72)”. I looked at this code and it's seems to be a shell folder class.
Things we tried:
- Check ORACLE_HOME, JDEV_HOME … all correct.
- Use recommended JDK 8u101. We also tried 8u202 and a later one. No effect.
- Remove spaces from the install path, ORACLE_HOME and JDEV_HOME. No effect.
- Make install path simple, e.g. C:\Oracle. No effect.
- Just set ORACLE_HOME and no other env vars related to Oracle. No effect.
- Clean Windows install. no effect.
Can anyone help or advise how we get more info on what the problem is?
[2023-02-14T10:16:58.414+00:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.presentation] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] INFOBegin parsing: /oracle/as/install/jdeveloper/config/displayConfig.xml
[2023-02-14T10:16:58.414+00:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.presentation] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] INFOFinished parsing: /oracle/as/install/jdeveloper/config/displayConfig.xml
[2023-02-14T10:16:58.789+00:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.presentation] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] HelpSet Base URL : jar:file:/C:\Users\s_janice.cumberlidge\AppData\Local\Temp\OraInstall2023-02-14_10-16-55AM\oui\mw\common\help\
[2023-02-14T10:16:58.805+00:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.presentation] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] HelpSet URL Name : jar:file:/C:\Users\s_janice.cumberlidge\AppData\Local\Temp\OraInstall2023-02-14_10-16-55AM\oui\mw\common\help\inhlp.jar!/inhlp.hs
[2023-02-14T10:16:59.180+00:00] [sysman] [NOTIFICATION] [] [oracle.sysman.nextgen.factory.GdrSessionFactory] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] Initializing the InstallerSession session for install type Distribution
[2023-02-14T10:16:59.180+00:00] [sysman] [NOTIFICATION] [] [oracle.sysman.nextgen.factory.GdrSessionFactory] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] Creating DistributionInstallationSession
[2023-02-14T10:17:01.243+00:00] [sysman] [NOTIFICATION] [] [oracle.sysman.nextgen.factory.GdrSessionFactory] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] DistributionInstallationSession created for shipHomeDir : C:\Users\s_janice.cumberlidge\AppData\Local\Temp\sfxDE4C.tmp\Disk1\stage
[2023-02-14T10:17:01.305+00:00] [as] [ERROR] [INST-3004] [oracle.as.install.engine.modules.presentation] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] Runtime error occured while loading page : AutoUpdatePage
[2023-02-14T10:17:01.305+00:00] [as] [ERROR] [] [oracle.as.install.engine.modules.presentation] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] [[
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.as.install.engine.modules.presentation.util.PageSequenceGenerator.getWizardPageInstance(PageSequenceGenerator.java:478)
at oracle.as.install.engine.modules.presentation.util.PageSequenceGenerator.getNextWizardPageInstance(PageSequenceGenerator.java:432)
at oracle.as.install.engine.modules.presentation.util.PageSequenceGenerator.getNextPageSequence(PageSequenceGenerator.java:284)
at oracle.as.install.engine.modules.presentation.util.PageSequenceGenerator.getSequence(PageSequenceGenerator.java:188)
at oracle.as.install.engine.modules.presentation.action.LaunchWizardAction.execute(LaunchWizardAction.java:292)
at oracle.as.install.engine.modules.presentation.util.ActionQueue.run(ActionQueue.java:70)
at oracle.as.install.engine.modules.presentation.PresentationModule.prepareAndRunActions(PresentationModule.java:281)
at oracle.as.install.engine.modules.presentation.PresentationModule.launchModule(PresentationModule.java:235)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.as.install.engine.InstallEngine.launchModule(InstallEngine.java:580)
at oracle.as.install.engine.InstallEngine.processAndLaunchModules(InstallEngine.java:522)
at oracle.as.install.engine.InstallEngine.startOperation(InstallEngine.java:471)
at oracle.sysman.oio.oioc.OiocOneClickInstaller.main(OiocOneClickInstaller.java:717)
Caused by: java.lang.NullPointerException
at sun.awt.shell.Win32ShellFolder2.access$200(Win32ShellFolder2.java:72)
at sun.awt.shell.Win32ShellFolder2$1.call(Win32ShellFolder2.java:242)
at sun.awt.shell.Win32ShellFolder2$1.call(Win32ShellFolder2.java:237)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at sun.awt.shell.Win32ShellFolderManager2$ComInvoker$3.run(Win32ShellFolderManager2.java:547)
at java.lang.Thread.run(Thread.java:748)
]]
[2023-02-14T10:17:01.321+00:00] [sysman] [ERROR] [] [oracle.sysman.oii.oiio.oiiol.OiiolTextLogger] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] [ERROR]: Installer has encountered an internal Error. Contact Oracle support with details
[2023-02-14T10:17:01.321+00:00] [as] [ERROR] [] [oracle.as.install.engine] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] [ERROR]: Installer has encountered an internal Error. Contact Oracle support with details
[2023-02-14T10:17:01.321+00:00] [sysman] [ERROR] [] [oracle.sysman.oii.oiio.oiiol.OiiolTextLogger] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] [EXCEPTION]:java.lang.reflect.InvocationTargetException
[2023-02-14T10:17:01.321+00:00] [as] [ERROR] [] [oracle.as.install.engine] [host: GLKDAK316742] [nwaddr: 172.31.2.117] [tid: 1] [userId: s_janice.cumberlidge] [ecid: 0000OPFRN0XDkZx6wBQ_MG1ZupyP000001,0] [EXCEPTION]:java.lang.reflect.InvocationTargetException