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Cannot install Browser Helper successfully

994109Apr 2 2013 — edited Apr 10 2013

Hi,
When install browser helper with "InstallBrowserHelper.bat" ,but always get a popup saying"OpenScript cannot be installed successfully while a browser instance is running.There are 3 instacnes of Internet Explorer running. ....." even though I confirm that there are no IE or FireFox or other explorers running. I try to restart my machine then double the .bat file , but got the same popup.
Can anybody help me ?
I also tried to execute the browserHelpersInstaller.jar and double click UninstallBrowserHelpers.bat to uninstall browser helper, but again and again got the same popup saying 3 instances of Internet Explorer running. Why are always 3 instances of Internet Explorer ?
Looking forward for your help! Thanks very much!
Regards,
Angyoung

Edited by: angyoung on Apr 2, 2013 8:50 PM

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Locked on May 8 2013

Added on Apr 2 2013

#qa-testing

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