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Cannot access FM administration in workspace

AlanKCLFeb 3 2017 — edited Feb 3 2017

Hi experts

I have a new install of 11.1.2.4 EPM - HFM in a 3 tiers environment, (DB server, Foundation server with weblogic and FR, HFM server).

Error message:

An error occurred processing the result from the server.

Description: Invalid or could not find module configuration 'hfmadf.administration'.

The configuration go well without error. when I start the services in the HFM server, the service (Oracle Hyperion Financial Management - Web Tier (epmsystem1)) started and then shutdown by itself very soon.

I already tried many times to reconfigure the web server under foundation component but same error. I also tried to restart server, services many times, same error.

When I run the registry report, the following error appeared in the HFM server report:

FAILED    WEB: Web Application    Availability of Web application context http://appserver:7363/oracle-epm-fm-webservices/ApplicationService

Error: Connection refused: connect

Recommended Action: Start application

1 seconds

FAILED    WEB: Web Application    Availability of Web application context http://appserver:7363/hfmadf/faces/hfm.jspx

Error: Connection refused: connect

Recommended Action: Start application

1 seconds

When I run the registry report, the following error appeared in the foundation server report:

FAILED    HTTP: HTTP    Checking availability of HTTP context http://foundationserver:19000/oracle-epm-fm-webservices/ApplicationService

Error: Bad response codes with both GET and POST methods: 503 and 503

Recommended Action: Check that the application is started

37 seconds

FAILED    HTTP: HTTP    Checking availability of HTTP context http://foundationserver:19000/hfmadf/faces/hfm.jspx

Error: Bad response codes with both GET and POST methods: 503 and 503

Recommended Action: Check that the application is started

39 seconds

Please kindly help. The server must be ready by tomorrow for production preparation.

Alan

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