Sorry this is all very confusing to me but my account seems to be stuck on some kind of limbo situation.
I can login with my email to oracle support, and the OCI login page acknowledges my tenant name. After inserting the tenant name, I try to click on forgot password, but no email ever arrives. If I try to create an account with that email, it says it already exists.
If I go to the “forgot my tenant name” and put my email there, 5 identical emails arrive saying that there is no tenants linked to that account.
This is going on for more than a year probably, and I just can't find a place to contact support. What should I do?
If I log in to my oracle support account and end up getting to that old looking page, I can't do anything there except update my personal information.
Does anyone have any idea what do I have to do in this situation? I'd like to delete my account and everything and start anew if possible.
Edit: I also can't seem to create a new account because my personal documents are already registered on the other one.