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Can not login in Oracle BI analytics and redirect to Visual Analyzer page?

Sina_ZeynaliJul 7 2019 — edited Jul 7 2019

When I want to try login Oracle BI 12.2.1.3, display following message and can't login successfully. "The specified credentials could not be authenticated."

I didn't change any permission, application role or default authenticator and it's on the default configuration. Just have some customization on first page logo and add https port on analytics, em, console.

Also, I checked the enterprise manager and all service are properly up and running.

Thanks and best regards.
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Added on Jul 7 2019
#business-intelligence-applications, #business-intelligence-foundation, #business-intelligence-suite-enterprise-edition-obiee
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