Analytics Software

Cannot display the selected records when an end user clicks the (>*) button next to the record count. Instead of displaying all the records based on the prompted selection criteria, the record count (28,338) is shown by itself without the data after a few minutes of waiting. Above the record count and selected prompts, "!error: A C-runtime error occurred (Out of Memory)" is shown twice. No data.

So long as the end user does not click the (>*) button next to the record count, everything works okay. End user can download the entire set of selected records to a tab-delimited .csv file without any problem. End user can also scroll thru the 28,338 records, one page at a time. Using more restrictive selection criteria, I can view several thousand records at a time. No problem until the (>*) button is clicked when 28,338 records are requested.

We recently doubled the memory on our desktops from 1GB to 2GB. No help attempting to display all records.

Problem reproduced at will in both OBIEE 10.1.3.3.2 and 10.1.3.4.1 environments using either IE 8.0 or Firefox 3.6 on Windows XP Pro.

How can we reconfigure our environment to display the 28,338 records on a desktop without running Windows XP out of memory?