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Blank screen opening HFM report using "Complete Book in PDF"

3200409Mar 17 2016 — edited Mar 20 2016

Hi All,

a user is reporting an issue trying to open HFM reports as PDF.

After user selects the report, she clicks on File -> Open In -> Complete book in PDF and a blank screen shows up instead of the PDF report.

The browser used is Mozilla Firefox and we check that the "Adobe Reader" Plugin is installated and Always Activate.

Here's the sreenshot of the error:

blank_screen.jpg

Please, can someone help me to understand and solve this issue?

Thanks!

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Post Details

Locked on Apr 17 2016
Added on Mar 17 2016
#business-intelligence-applications, #business-intelligence-foundation, #hyperion-query-and-reporting
5 comments
1,330 views