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BI Publisher Desktop 12.2.1.4.0 32-bit : Error Opening MS Excel 2010

User_FHYJ0Oct 20 2020 — edited Feb 8 2021

Version Installed:
BI Publisher Desktop 12.2.1.4.0 32-bit
Symptoms:
BIPublisherDesktop32.exe installed successfully but have the following problems :
- Receiving the below error while opening the MS Excel 2010
Excel_Error.JPG (43.42 KB)
- After clicking OK after the above error, BI Publisher Addon Ribbon does not show in MS Excel 2010
Whereas in MS Word 2010, BI Publisher got installed successfully and no error. I am more concerned in getting the error removed from MS Excel 2010.
Thanks for your valuable input.
Regards,
SG

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Added on Oct 20 2020
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