Application Development Software

Hello,

These questions relate to the following Beehive Workspace:

Workspace: Synopsys_Spice_and_FastSpice_Simulation_and_Analysis_Workspace
Login: sushma.chandrasekaran@synopsys.com


The Login "sushma.chadrasekaran@synopsys.com" is a valid workspace member for the workspace: Synopsys_Spice_and_FastSpice_Simulation_and_Analysis_Workspace
. This login has been used successfully for about 6-months to exchange data between me and the user. On a recent login attempt the user gets the following error from FireFox:

Content Encoding Error: The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

A similar error is issued when using Chrome or Opera. IE comes back with an unable to reach server error.


What the user has told me is that she recently reset her password. Afterwards, the above error after the login screen.

A few other points that the user has told me that do not make too much sense to me. The user claims that the system gives an invalid "login" error when she uses the email address: "sushma.chandrasekaran@synopsys.com". The user claims that the login that she needs to use is "sushma@synopsys.com". However, the email that is registered is "sushma.chadrasekaran@synopsys.com" on the page: https://beehiveonline.oracle.com/teamcollab/participants/Synopsys_Spice_and_FastSpice_Simulation_and_Analysis_Workspace

Any help on how I can get her email address "sushma.chadrasekaran@synopsys.com" to work properly for the workspace Synopsys_Spice_and_FastSpice_Simulation_and_Analysis_Workspace
would be greatly appreciated.

Thanks in advance,

Pouya